Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Our minimum subscription is for 3 months which cannot be cancelled once the first shipment has been dispatched.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. 
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

Forward Orders
When you order a one off product to de delivered at a future date we will take full payment at time of order. Orders may be cancelled up to 48 hours prior to expected dispatch date which is typically 24 hours before expected delivery date.